Policies

Sales Policy

Our seeds are guaranteed to germinate at or above federal germination minimums when given the proper moisture, temperature, and light conditions required for the variety. If you believe that you supplied the correct germination environment and did not receive suitable germination (as indicated on the upper-right hand corner of the packet), please contact us so we can address the problem. Our liability is limited to the cost of sale of the packet of seed--not the value of a harvestable crop.

Forms of Payment Accepted

Our website accepts credit cards, and we accept checks by mail. Local customers may submit orders and then pick up and pay cash, as well. Click here for our return policy.

Tax Policy

All items in our catalog--including membership--are taxable. Sales tax applies to all deliveries made within New York State. State law requires us to charge the tax rate applicable in the jurisdiction to which the delivery is sent. When checking out, please select your appropriate jurisdiction; tax will be determined for you automatically. No sales tax applies to orders shipped outside of New York State.

Domestic Shipping Policy

We offer a variety of shipping methods which can be chosen at checkout Orders shipped to addresses within the Hudson Valley, Capital District, or New York metropolitan region typically arrive within one or two days after shipping (a total wait time after ordering of two to four business days). Orders shipped to addresses outside of these regions typically arrive within two to four days after shipping (a total wait time after ordering of three to seven business days).

International Shipping Policy

Each country has its own restrictions on which plants and seeds can be imported. We do our best to know and follow international shipping processes, however the responsibility rests with you to understand the import regulations for the country to which you are ordering. If ordering outside the U.S, please first check with your Ministry of Agriculture for these guidelines. Note that we are unable to provide phytosanitary certificates for imports at this time. 

All orders outside of the U.S and Canada ship at your own risk. We do not guarantee shipments to other countries, and will not refund or reship missing international packages.

We ship to Canada via USPS International Mail. If you live outside the U.S. or Canada and place an order with us, you may select the international shipping option.

Note that if you have restricted items in your cart, no shipping options will be available to you at checkout.

List of restricted items that only ship inside the US:

All Dahlia Tubers

All Potato Tubers

All Blubs

All Roots

 

Seasonal Items

If your order contains any of our seasonal items (list below), those items will be shipped in accordance with spring/fall planting dates based on your location. If you purchase seeds and a seasonal item at the same time, you will receive two shipments, a prompt shipment of any non-seasonal items, followed by a shipment of your seasonal items on or after the date listed on the shipping details section for the seasonal item you are ordering. If there are multiple ship dates, the shipping quote you will receive will cover these multiple shipments.

Garlic, Shallots, Fall bulbs - Start shipping mid October

Dahlia Tubers, Potatoes, Sunchokes - Start shipping mid April

Seedling sale (live plants) - Available for in person pick up only

Shipping Fees

Our rates are based on the weight of your order and your location, it is possible to get a shipping estimate at checkout. Some orders include back-ordered items; your one shipping fee covers all mailings necessary to complete your order

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