Yes, unopened, undamaged, non-seasonal items can be returned to us within 30 days of purchase for a full refund. Live plant and seasonal items such as tubers, bulbs, potatoes, garlic, etc. are non-returnable.  When returning non-damaged goods, the buyer is responsible for shipping charges. We advise that customers returning goods select a shipping method that provides a tracking number in order to verify receipt of the goods to our office. Cash refunds are not available for products ordered via our website. Refunds will be made to the payment card used to place the original order. Refunds are made within three business days of receipt of returned goods at our office.

To begin the return process, please contact us to make arrangements before you send your items back. We will promptly advise you of the shipping address and help you resolve any concerns related to your order.

All of our packages are insured with Route to protect items that have been lost, stolen or damaged in transit. If your package is lost or damaged in transit, please contact Route directly for help with replacing your order. Click here for more information about this process. If you opt out of “Route” insurance, we will NOT refund or replace your order. Click here to learn more about Route's protection policies.

If you receive any incorrect, damaged or missing items in your order, please contact Hudson Valley Seed Co directly at mail@hudsonvallyseed.com or 845-204-8769. We will gladly correct any mistakes we’ve made as quickly as we can.

Please let us know if you have growing and/or germination issues. We are always happy to help when we can. We test all of our seeds for germination twice each year and will do our best to provide solutions.

Email us at mail@hudsonvalleyseed.com or call us at 845-204-8769 Monday - Friday 9-5 and Saturday - Sunday 10-4.

If you have placed an order of Dahlias, Potatoes, Garlic, Shallots, Sunchokes, Fall-Planted Bulbs or live Seedlings, you may cancel your order within 7 days of purchase as long as your order is not already in the shipping process.  Any seasonal items cancelled after 7 days will incur a 20% restock fee, which will be deducted from your refund.  All live plant products such as seedlings, Dahlias, Potatoes, Sunchokes, etc. are non-returnable.  If you have experienced a quality issue with your seasonal item, please contact us. 

Email us at mail@hudsonvalleyseed.com or call us at 845-204-8769 Monday - Friday 9-5 and Saturday - Sunday 10-4.